For your first lesson, we recommend that you arrive 15 minutes early and introduce yourself to the Swim Stars coordinator or coach to find out the rules and regulations for each pool.
Arriving early is very important to reassure a child, especially for a first lesson. No hurry, no stress, because it’s contagious.
If you’re changing pools, the same advice applies (although our pools work in much the same way).
For after-school classes, we recommend that you always arrive 10 minutes early so that you or your child have time to prepare and start the class on time.
We make it a point of honour for classes to start on time – the coach won’t wait for you!