What are the repayment conditions?

Refunds are subject to conditions. Before making any request, please consult the General Terms and Conditions of Sale to check whether the conditions for reimbursement have been met:

Refund requests are not handled by telephone.

To make a complaint, send your request via the pool page: https: //swimstars.co/piscines-swim-stars/

Select the pool from the map, then click on contact to send an email.
If you don’t have a contact tab, simply send your request via the chat window at the bottom right of the page.



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Updated on 13 November 2023

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