Managing my reservations

At Swim Stars, lessons can be booked right up to the last minute from the student’s account.
In all cases, we advise you to return to your schedule the day before the lesson to check your bookings (“SUMMARY” tab from a computer or “BOOKINGS” from the mobile application).
Only sessions displayed in “My next bookings” are confirmed.
Access to courses is restricted to registered students.

1. Book your courses in advance

As soon as you buy a course or a subscription, we advise you to book your slots as far in advance as possible. You can always change your lesson bookings up to 4 hours in advance, free of charge! You can access the schedule with the available slots by logging in to the account of the student for whom you wish to book.

2. Use the waiting list

Don’t forget the waiting lists! You’ll be notified by e-mail when a place becomes available. You will then need to validate your place on the course to be enrolled.

3. Book at another network pool

No room in your favorite pool? Find an available slot at another pool near you.

From a computer

View the schedule by filtering by course level (activity) and select by date.

From the mobile application

Select your course level in the central button Logo_-_Swim_Stars__1_.png to access all available slots.

Where are the nearest swimming pools?

4. Lack of time? Extended validity date for your pack

Course packs are valid for a limited period. After the deadline, courses expire and are lost. Gain peace of mind with the validity extension and get 2 months extra time on your pack!

Etes-vous satisfait de la réponse
Updated on 25 September 2023
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